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Senior Services & Public Benefits
01 2014-Apr Obama Care Update - Enrollment extended to some group of people as bellowedDeveloper: KACS Views: 6539 In Line CasesThese are the clients who tried to start an application in the final push but were met with high traffic on the website and on the phone. It is best to at least have an application started with an application ID but due to website problems and long waiting times on the phone some clients may not be able to start an application. The State said that these clients will only have to self-attest that they tried to apply before March 31st but couldn't get through. They will not have to provide proof. This "I tried but couldn't" self attest question will appear after March 31st. As a precaution, when you have clients who are not able to even start an application (despite several attempts) I would suggest emailing [email protected] one email a day with names of clients, time and date of attempts, and reasons they were not able to start applications. These clients will have to select a plan and pay premium by April 15th. These clients will not have to pay a penalty for the month of April (and perhaps May). Complex CasesComplex cases are cases that have gotten stuck in the application process due to any other reason besides high traffic. These clients will have until the system error is fixed to apply for coverage. In the case of LPRs, they will have time until they get their Medicaid denial or the LPR self attest question pops up. These clients will not have to pay a penalty for the months they were uncovered while the errors were being fixed. I will send more information on how to activate their special enrollment status in the Weekly Update Email. Domestic Violence CasesDomestic Violence clients that didn't have access to tax credits will have until May 30th to submit an application. | ||||
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